• Upload your favorite photo of your loved one or pet through our website.
• Follow our Photo Guide on the product page when selecting and submitting your photo for quality.
• Choose your preferred frame color and size.
• Our team will remove the background, print and frame the final image, and put an LED light tube around the subject.

• We use high-quality materials for durability and longevity.
• Frames are crafted from premium wood or metal, depending on your selection.
• LED lights are energy-efficient and designed to last.

• Absolutely! Our personalized LED wall art makes a thoughtful and unique gift for any occasion. Simply enter the recipient's shipping address during checkout, and we'll take care of the rest.

• After final design approval, production typically takes 3-4 weeks.
• Shipping times vary by location, but you can expect delivery within 3-5 business days after it's shipped.

• Your LED wall art arrives fully assembled and ready to hang.
• Plug it into a standard electrical outlet using the provided cord and use the remote control to turn it on.
• A detailed user manual guide is included for your convenience.

Our LED wall art comes with adjustable light settings, including dimmer, light speed adjustable, and 256-grade PWM. 

• The LED lights in our wall art have an average lifespan of 50,000 hours when properly maintained.
• LED lights are highly energy-efficient, consuming less power compared to traditional lighting options.

Unfortunately, once your order is approved, we cannot accept changes to the photo or cancel the order. Our commitment to personalization means that we start crafting your unique piece immediately.

We aim for 100% satisfaction. If you're unhappy with your LED wall art, contact us at support@myledwallart.com.

Contact our customer support team at support@myledwallart.com for assistance with troubleshooting or replacement parts.

We offer a 30-day return window, starting from the date of delivery, for all our LED wall art products that covers defects and errors in printing.

Please contact our customer support at support@myledwallart.com. 

Yes, we offer a one-year warranty on the LED lights. If you experience any issues with the LED lights within the warranty period, please contact us, and we'll assist you.